Returns & Exchanges
At Laurel Mercantile Co., we want you to love every piece of American-made heritage in your home. If you are not completely satisfied with your purchase, we offer returns or exchanges on most items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our workshop receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing