Frequently Asked Questions
Everything you need to know about bringing a piece of Laurel home.
Where are your products made?
We take pride in supporting American craftsmanship. The majority of our heirloom-quality home goods and furniture are proudly made in the USA by local artisans and manufacturers.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. For custom furniture or handcrafted items, please refer to the specific lead times listed on the product page.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return most items in their original condition within 30 days of delivery for a refund or exchange.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our shipping capabilities to serve our international community in the future.
How do I care for my solid wood furniture?
We recommend dusting regularly with a soft, lint-free cloth and avoiding harsh chemical cleaners. To maintain the finish, use a high-quality furniture wax or oil as needed.
Can I track my order once it has shipped?
Yes. Once your order leaves our mercantile, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.